Shipping policy
At Nevnix, we aim to provide a smooth and transparent shipping experience for all our customers. Please read the information below to understand how our shipping process works.
Order Processing Time
All orders are processed within 1–3 business days after the order is placed.
Orders are not shipped or delivered on weekends or holidays.
During periods of high demand, order processing may take slightly longer. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, Nevnix may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 2–5 days to update after shipment.
Customs, Duties, and Taxes
Nevnix is not responsible for any customs duties or taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct before placing your order.
Nevnix is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Nevnix is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If this happens, please contact your local carrier for assistance.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: nevnix.care@gmail.com
Store: Nevnix